You are watching: Youtube videos keep freezing but audio still plays
Try these fixes:
You don’t have to try them all; just work your way down the list until you find the one that works for you.
Fix 1: Clear cache and cookies
It’s possible that some cookies and cached files are causing YouTube to freeze. You can clear the browsing data of your browser and check if this works for you.On ChromeAt the top right in Chrome, click thethree dots>More tools>Clear browsing data.
Fix 2:Disable browser add-ons
If you have lots of add-ons installed on your browser, they may conflict with each other and stop YouTube from working. To see if this is causing your problem, try disabling them:On Chrome:Typechrome://extensionsin the URL bar and pressEnterto open the Chrome extension manager.
In the Add-ons Manager tab, To disable an extension or theme,clickExtensionsor Themes, select the add-on you want to disable and click theDisablebutton next to it.
To disable a plugin,clickPlugins, select the plugin you want to disable, and selectNever Activatefrom the drop-down menu.
Restart Firefox to check if the problem is resolved. If not, try Fix 3, below.
Fix 3:Disable hardware acceleration
With hardware acceleration enabled, programs are able to use other hardware components on your system to perform tasks more efficiently. But sometimes, this may bring some problems, including your “YouTube video freezes audio continues” issue. You should disable hardware acceleration on your browser and see if the problem is resolved:On ChromeClick the three dots on the far right, then selectSettings.
Fix 4:Update your video driver
If the fixes above didn’t work for you, the most likely cause is a video driver problem. Fortunately, this is also one of the easiest problems to fix.
There are two ways to update your video driver: manually and automatically.
Update your video driver manually — You canupdate your driver manually by going to the hardware manufacturer’s website, and searching for the latest driver for your video card. But if you take this approach, be sure to choose the driver that’s compatible with the exact model number of your hardware, and your version of Windows.
Update your video driver automatically — If you don’thave the time, patience or computer skills to update your video driver manually, you can, instead, do it automatically with Driver Easy. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.Run Driver Easy and click Scan Now. Driver Easy will then scan your computer and detect any problem drivers.
tastecraftedmcd.comfor further assistance. They’d be happy to help you. Or you can move on to Fix 5, below.
Fix 5:Update Adobe Flash Player
Most video stream portals useAdobe Flash Playerto stream videos. If Adobe Flash Player is old, or somehow corrupt, missing, it may cause YouTube to freeze. You can update Adobe Flash Player and see if it solves your problem.
Here’s how to update Adobe Flash PlayerClick Install Now to download the latest version of Adobe Flash Player.
Fix 6:Use a different browser
Sometimes you may need a different browser. Perhaps the web browser you are using is incompatible with the YouTube web player. Maybe its configuration, extensions or plugins (like Adobe Flash Player mentioned above) are preventing videos from playing on YouTube.
You can download a different browser from its official website, and install it on your computer. Then play a YouTube video on that browser and see if this fixes your “YouTube video freezes audio continues” problem. If this helps, you may need to consult your browser support and ask them for advice.
Hopefully this can help you out.
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